política de Privacidade

Steel One Stop Privacy Policy

Welcome to the Aço uma parada website. This Privacy Policy is designed to inform you about how we collect, use, store, share, and protect your personal information when you access or use our website, services, applications, tools, or related functions (collectively referred to as the “Services”). Please read this Privacy Policy carefully to understand our handling of your personal information. If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us using the contact information provided at the end of this policy.

I. Information We Collect

(A) Information You Provide Actively

  1. Registration and Account Information: When you register for a Steel One Stop account, we will collect your username, password, email address, phone number, and other information to create an account for you and provide services.
  2. Order and Transaction Information: During the process of your product purchase or service use, we will collect details of your order, including information about the purchased goods or services, quantity purchased, price, payment method, delivery address, etc., for processing orders, delivering products or services, and providing after – sales services.
  3. Feedback and Communication Information: If you contact us through the feedback form on the website, customer service channels, etc., we will collect the information you provide, including your name, contact information, and the content of the questions or comments you feedback, to better respond to your needs.

(B) Information We Collect Automatically

  1. Log Information: When you visit our website or use our services, our server will automatically record some information, such as your IP address, browser type, operating system, access time, page visit records, etc. This information helps us analyze the usage of the website, optimize services, and ensure website security.
  2. Cookies and Similar Technologies: We use cookies and similar technologies (such as pixel tags, local storage, etc.) to collect and store information. A cookie is a small text file sent by a website and stored on your device, which can be used to identify your device, remember your preferences, and analyze your browsing behavior. You can manage cookies through your browser settings, for example, by rejecting or deleting cookies, but this may affect your experience of using some website functions.

II. How We Use Information

  1. Provide, Maintain, and Improve Services: We use the collected information to provide you with services, including processing orders, delivering products or services, providing customer support, etc. At the same time, we also use this information to analyze the usage of services, improve service performance and quality, and develop new functions and services.
  2. Personalized Services: By analyzing your usage behavior and preference information, we may provide you with personalized content recommendations, product recommendations, and service experiences to better meet your needs.
  3. Communication and Notification: We may use the contact information you provide to send you service – related notifications, updates, marketing information, etc. You can choose whether to receive marketing information according to the guidelines we provide.
  4. Security Protection: We will use the collected information to detect, prevent, and respond to security incidents, and protect the legitimate rights and interests of our services, users, and third parties.

III. Information Storage

  1. Storage Location: The personal information we collect will be stored in [Specific Storage Location, such as the location of the server]. If your personal information needs to be transferred across borders, we will take appropriate measures to ensure compliance with relevant laws and regulations and protect the security of your personal information.
  2. Storage Period: We will retain your personal information for the shortest time necessary to achieve the purposes described in this Privacy Policy, unless otherwise required by laws and regulations or you otherwise agree. When your personal information is no longer needed for the relevant purposes, we will delete or anonymize it in accordance with the requirements of applicable laws.

IV. Information Sharing, Transfer, and Disclosure

(A) Sharing

  1. Service Providers: We may share your personal information with third – party service providers who provide services for us, such as logistics partners, payment processors, technology service providers, etc. These service providers will only use your personal information within the scope necessary to perform their duties and are bound by confidentiality agreements.
  2. Business Partners: In some cases, we may share your personal information with business partners to jointly carry out specific business activities, such as joint promotion activities. We will require business partners to comply with strict confidentiality obligations and only use your personal information for specific purposes.

(B) Transfer

We will not transfer your personal information to other companies, organizations, or individuals, unless with your explicit consent or in the following cases:

  1. As required by laws and regulations or as directed by a competent authority;
  2. In the event of mergers, acquisitions, asset transfers, etc., we may transfer your personal information as part of the transaction, but we will require the receiving party to continue to comply with this Privacy Policy.

(C) Disclosure

We will only disclose your personal information in the following cases:

  1. With your explicit consent;
  2. As required by laws and regulations or as directed by a competent authority, such as court judgments, government investigations, etc.;
  3. To protect the legitimate rights and interests of our services, users, or third parties, within a reasonable and necessary scope.

V. Your Rights

  1. Right of Access: You have the right to access the personal information we hold about you. You can obtain relevant information by logging into your account or contacting our customer service staff.
  2. Right of Correction: If you find that the personal information we hold about you is incorrect or inaccurate, you have the right to request us to correct it. You can submit a correction request by contacting our customer service staff.
  3. Right of Deletion: Under circumstances compliant with laws and regulations, you have the right to request us to delete your personal information. For example, when we no longer need your personal information for the relevant purposes, or when you withdraw your consent to our use of your personal information.
  4. Right to Withdraw Consent: If you have previously consented to our collection and use of certain of your personal information, you have the right to withdraw your consent at any time. Withdrawing consent does not affect the legality of the information processing activities we have carried out based on your consent before your withdrawal.
  5. Right to Complaint: If you have any complaints or dissatisfaction with the way we handle your personal information, you can feedback to us through the contact information provided at the end of this policy, and we will process and respond within a reasonable time.

VI. Security Measures

We attach great importance to the security of your personal information and have taken a series of reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, disclosure, tampering, or damage. These measures include but are not limited to:

  1. Data Encryption: Encrypting sensitive information during storage and transmission to ensure data confidentiality.
  2. Access Control: Implementing strict access control measures to restrict access to your personal information only to authorized personnel.
  3. Security Audits: Regularly conducting security audits of our information systems to detect and correct potential security issues.
  4. Employee Training: Conducting privacy and security training for our employees to improve their security awareness and compliance awareness.

Although we have taken the above – mentioned security measures, please understand that due to technological limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee the absolute security of information. Therefore, please keep your account information and personal information properly. If you find that your personal information has been leaked, please contact us immediately through the contact information provided at the end of this policy, and we will do our best to assist you in handling it.

VII. Policy Updates and Revisions

We may update and revise this Privacy Policy according to changes in laws and regulations, business development needs, or other reasons. We will publish the updated Privacy Policy on the website and notify you in an appropriate manner (such as sending a notification email, publishing an announcement on the website, etc.) before the updated policy takes effect. Please check this Privacy Policy regularly to understand the latest changes in our handling of your personal information. If you continue to use our services after this Privacy Policy is updated, it means that you agree to be bound by the updated policy.

VIII. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy or our handling of your personal information, or if you want to exercise your relevant rights, please contact us through the following methods:

  • Contact Address: Room. 1305, Building 1, Economic Development Center Plaza,Zhengzhou, Henan, China.
  • E-mail: [email protected]

We will process and respond within [Specific Time] after receiving your feedback.